Managing dozens, influencing hundreds,

inspiring thousands.

Servant visionary player-coach

I believe in deeply understanding people, their needs, their desires, and their problems beyond work, better connecting, and creating an open, trusting environment and relationships that allow the team to be supported in any way possible, cultivating internal empathy and honesty among everyone on the team.

My core philosophy is; Hire People, not Employees.

I’ve built and managed multidisciplinary teams across agencies, that consisted of Graphic Designers, Visual Designers, 3D artists, animators, web designers, and researchers, as well as early to mid-stage start-ups, where I not only built diverse and successful teams, covering such practices as Product Design, UX Design, UX Research, UX Writing, and Visual/Brand Design, but also inspired product and engineering teams to join the design practices and become internal user advocates.

I have built career growth and development paths across entire organizations by designing internal Personal Development and Education Programs with grants, and book stipends, alongside designing New Employee onboarding experiences to increase new employee excitement about the company and the team they are joining from day one.

As a player-coach, I don’t shy away from rolling up my sleeves and diving into Figma, research, or any other task my team may need help with, over the last decade, I have influenced cultural shifts that lead a company to an acquisition, designed user flows that were used as the foundation for two patents, inspired a multidisciplinary team to re-envision pre-dating mechanism and redesign onboarding that lead to explosive user growth, and innovated in the space of personalized contextually aware AI.


Key areas of expertise:

Development of Innovation Culture

Fostering a trusting environment of experimentation, iteration, and learning processes that drive innovation.

Driving User-Centric Design

Creating a process for regular user data collection, user involvement, and engagement practices for real and right problem discovery and solution.

Strategic Feature Discovery Process

Incorporating strategic research as part of the regular design process, yielding the discovery of potential future trends.

Cross-Functional Team Collaboration

Deploying innovative approaches to collaboration across different departments and teams, that drive a deeper collaboration through a better understanding of different functions and roles.

Building Growth Culture

Designing and building education and professional growth paths for the team, which also highly benefits the business.

Effective Team Building & Management

Building team trust and judgment-free environments through vulnerability, coaching, and mentorship, alongside goal setting, and career growth guidance.

I’ve spoken at over a dozen events ranging from webinars, and companies, to national and global summits.

ADPList BeMore 2023 Festival: Managing Mental Health and Work

UX/UI Global Summit 2023: Why you Should Hire Immigrant & Junior Designers

Abercrombie & Fitch: Designing w/AI

Design Leadership Forum Fireside: Managing Employee Living with Mental Health Challenges

Calgary UX: Layoffs, the human side of the story

ECHOS Design Leadership

Acing UX Interviews

Design Buddies

ADPList Stories: Career Transition

Design Calendar: Design for Good 2021

Code for San Jose: Inclusive Product Week 2021

Designers & Coffee IG Live: Transitioning into UX

Pearl Academy Design Lounge 2020 | Psychology of Design

McMaster Design League 2020 | Featured Talk - My Design Journey

Identiverse 2020 | UX in Digital Identity

Digital Influx | The Evolution of UX 2020

SAE Alumni Convention 2013 | Designing Successful Websites

Podcast appearnces

Publications


Mentoring, Educating, Advising

Mentor


Advisor


Relationship Technology Start-up